1. Acceptance of Terms
By accessing or using the Pakaya domains platform and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not access or use our services.
These terms apply to all visitors, users, and others who access or use our services, including but not limited to domain registration, DNS management, and related features.
2. Description of Services
Pakaya domains provides domain registration, management, and related services including:
- Domain name registration and renewal
- Domain name transfers
- DNS management and configuration
- WHOIS privacy protection
- SSL certificate provisioning
- Email forwarding services
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to users.
3. Account Registration
To use certain features of our services, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
You must be at least 18 years old to create an account and use our services.
4. Domain Registration
Domain registration is subject to availability and the policies of the relevant registry operators. By registering a domain through Pakaya domains, you agree to:
- The registration agreement of the applicable registry
- ICANN policies and dispute resolution procedures
- Provide accurate WHOIS information
- Not use domains for unlawful purposes
Note: Domain registrations are non-refundable once the domain has been registered with the registry.
5. Payment Terms
All fees are stated in US dollars unless otherwise specified. Payment is due at the time of purchase or renewal.
- Prices are subject to change with 30 days notice
- Auto-renewal will be charged at the then-current renewal price
- Refunds are subject to our refund policy
- Failed payments may result in service suspension
6. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Distribute malware, spam, or harmful content
- Engage in phishing or fraudulent activities
- Harass, abuse, or harm others
- Interfere with or disrupt our services
Violation of these terms may result in immediate suspension or termination of your account without refund.
7. Intellectual Property
The Pakaya domains platform, including all content, features, and functionality, is owned by Pakaya domains and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.
Your use of our services does not grant you any ownership rights in our platform or content.
8. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including:
- Breach of these Terms and Conditions
- Fraudulent or illegal activity
- Non-payment of fees
- At our sole discretion
Upon termination, your right to use our services ceases immediately. Domain names may be released according to registry policies.
9. Limitation of Liability
To the maximum extent permitted by law, Pakaya domains shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising from your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated via email or through our platform with at least 30 days notice.
Your continued use of our services after changes take effect constitutes acceptance of the revised terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: support@pakayatechnologies.mw
Address: Airport Junction, Lilongwe, Malawi
Support: Visit our Help Center